Legacy Carts LLC
445 Apex Drive, Windsor, CO 80550
2526 Broadway, Grand Junction, CO 81507
Phone: (970) 561-7690
Email: Logan@legacycarts.com

In these terms, “we,” “us” and “Legacy Carts” mean Legacy Carts LLC. “You” means the person using this website or booking an appointment.

By using this website, booking an appointment through it, or exchanging texts or emails with us about an appointment, you agree to these terms. If you do not agree with them, please do not use the booking forms — call us instead and we will help you over the phone.

These terms cover the website and the appointments booked through it. They do not replace any separate written agreement you sign with us for a purchase, a financing arrangement, or a repair order. Where a signed document and this page disagree, the signed document governs.

The Schedule Service form on this website reserves a drop-off slot for your cart. When you book, you tell us your name, your contact details and what is wrong with the cart, and you may optionally attach a photo.

The $65 reservation fee

Booking a service drop-off requires a $65 reservation fee, paid at the time you book. This fee is applied toward your final service charges. It is not an extra charge on top of the work, and it is not a diagnostic fee.

The fee holds your slot. Slots are limited each day, and a booking is not held until the fee is paid.

Changing or cancelling

To change or cancel a service appointment, call us at (970) 561-7690. There is no self-service cancel link, on purpose — we would rather talk to you and find you another slot.

If you need to cancel, please call as soon as you can so we can offer the slot to another customer. If you have a question about your reservation fee, call us and we will sort it out with you.

What a booking is, and is not

A reservation is a time slot. It is not a quote, and it is not a promise about what a repair will cost or how long it will take. We look at the cart, tell you what it needs, and agree the work with you before we do it.

The Schedule LSV Paperwork form books an in-person appointment to complete low-speed vehicle registration paperwork. There is no charge for this appointment and no payment is taken when you book it.

Bring your driver’s license and any documents we ask for to the appointment. We never ask you to upload a license or an identity document through this website — you hand it to a sales representative in person at our store.

We prepare and submit paperwork on your behalf. We do not control how long the State of Colorado takes to process a registration, and we cannot guarantee an outcome that rests with the State.

Online payments on this website are handled by Stripe, our payment processor. Legacy Carts never sees or stores your full card number. We receive only a confirmation that the payment succeeded, the amount, and the last few digits of the card.

If a payment is declined, the appointment is not created. Nothing is held and nothing is charged.

Refunds, where they apply, are returned to the same card you paid with, and can take several business days to appear on your statement depending on your bank.

Legacy Carts runs an appointment text message program for customers who ask for it.

How you join

On the Schedule Service and Schedule LSV Paperwork forms there is a separate text message consent checkbox. It is optional, it is unchecked by default, and your booking goes through whether you tick it or not. Agreeing to receive texts is never a condition of booking, of purchase, or of any service.

What we send

Appointment confirmations, appointment reminders, notices when an appointment is rescheduled or cancelled, and updates about your cart while it is with us. These are service messages about your own appointment.

How often

Message frequency varies and depends on your appointments. Most customers receive only a few messages around a single visit.

Cost

Message and data rates may apply. These are charged by your mobile carrier, not by Legacy Carts.

How to stop

Text STOP to any message to opt out. Replying STOP works the same way. You will get one confirmation that you have been unsubscribed, and then no further texts. Reply HELP for help, or call us at (970) 561-7690. You can also ask us to stop texting you by phone or email at any time.

Age

Our text message program is intended for people 18 or older. Please do not sign up for text messages if you are under 18.

Marketing

Promotional and marketing texts are sent only to customers who give a separate opt-in for them. Ticking the appointment consent checkbox does not sign you up for marketing, and we do not treat an existing customer record as permission to text you promotions.

Carriers

Mobile carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message arrives, so please do not rely on a text alone for anything time-critical — call us if you need to be sure.

Your information

How we handle the phone number and other details you give us is described in our Privacy Policy. We do not sell or share your mobile number with anyone for their own marketing.

When you book an appointment we email you a confirmation, a reminder before the appointment, and a notice if the appointment is changed or cancelled. These are service emails about your own booking, and they are part of using the booking system.

If we ever send a promotional email it will carry an unsubscribe link. Unsubscribing from promotional email does not stop appointment emails, which you need in order to keep your booking.

You may use this website to learn about our carts and services, to contact us, and to book appointments. Please do not:

• Book appointments you do not intend to keep, or submit false contact details.
• Try to break into, overload, scrape or interfere with the website or the booking system.
• Copy our photographs, logo, text or designs for your own commercial use without asking us first.
• Use the site for anything unlawful.

We may refuse or cancel a booking that appears to be fraudulent, abusive, or a duplicate.

We try to keep prices, product details, hours and availability on this website accurate and current, but we cannot promise every page is free of errors or always up to date. Cart models, accessories, pricing and appointment availability can change without notice.

Nothing on this website is a binding offer. A sale, a repair, or a registration is agreed in person or in a signed document.

Warranties on carts, parts and repairs are set out in the paperwork you receive with your purchase or repair order. Nothing on this page adds to, reduces, or replaces those warranties.

This website is provided as it is. We do not promise that it will always be available, or that the booking system will never be interrupted.

So far as the law allows, Legacy Carts is not responsible for indirect or knock-on losses arising from your use of this website, or from a delayed, missed or undelivered text or email — for example lost time, lost earnings, or the cost of alternative transport.

Nothing here limits any responsibility that cannot be limited under Colorado or federal law, including your rights as a consumer.

These terms are governed by the laws of the State of Colorado. Any dispute about them will be handled by the courts of Weld County, Colorado.

Some pages link to other companies — for example our financing application, which is operated by DLL Group. Once you leave this website, that company’s terms and privacy policy apply, not ours. We are not responsible for their websites or their content.

If we change these terms we will update this page and change the “last updated” date at the top. Continuing to use the website or the booking forms after a change means you accept the updated terms. Please check back from time to time.

Legacy Carts LLC
445 Apex Drive, Windsor, CO 80550
Phone: (970) 561-7690
Email: Logan@legacycarts.com

Windsor hours: Monday to Friday 10:00 a.m. to 5:00 p.m., Saturday 10:00 a.m. to 4:30 p.m.